Retail stores often make changes to spur sales. Sometimes changes work; sometimes not.
For example, J.C. Penney recently tried to increase sales by changing from offering low prices with coupons to offering "everyday low prices" without coupons. JCP's customers, who like coupons, reject the change and the store's sales are way down.
Today, I had coffee from Nicaragua. It was delicious. A rich, thick taste like liquor. Tomorrow, I plan to try beans from Malawi. There are about a dozen different types of beans available.
Starbucks started years ago as a business devoted to enjoying real coffee. It later degenerated into a place where people get syrupy, coffee-flavored milk drinks. This new change is a return to the company's roots.
Have any of your favorite stores changed? For better or worse?